Knowledgebase articles

How to subscribe to a calendar feed with Microsoft Outlook 2010
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How do I set a calendar feed using Outlook 2010

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How to subscribe to a calendar feed with Microsoft Outlook 2007
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Microsoft Outlook 2007 supports internet calendars, using WhosOff Super Users can setup feeds that can be subscribed to through Outlook.

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How do I submit my leave on the system?
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This article explains how to submit your own leave on WhosOff.

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How do I subscribe to the WhosOff calendar using my iPhone?
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How to subscribe to the WhosOff calendar on an iPhone.

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How to subscribe to a calendar feed with Google Calendars
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If you have an account with Google Calendars you can subscribe to and share your WhosOff Calendar feeds throughout your company.

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How do I cancel leave?
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Depending on whether your leave request has been approved, or whether the leave is in the past depends on how the system expects you to cancel your requests.

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Quick Start Guide
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Quick Start Guide

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How do I add a leave type?
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How to add a leave type.

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How do I add a booking in the past?
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You may only add 'past' leave if you are a 'Super User'

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How do I record another staff member off on leave?
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If your company policy allows you to record another staff member off for today then WhosOff allows you to record another staff member for either half or a whole day.

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How to setup and manage calendar feeds?
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Calendar feeds can be setup by staff member, department or company allowing you to share your staffing calendars around your business.

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How do I stop the system deducting holiday for a National Holiday/Bank Holiday?
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WhosOff is used by many different organisations in different countries. Apart from Countries having different national holidays, some organisations work on these days and some don't and they maybe taken as a normal working day.

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How do I change my company holiday year?
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This is one of the few settings you cannot change once you have started to add your staff and users.

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What is the difference between Staff, Approver and Super User?
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There are some unique differences between the user levels on WhosOff, here we explain the key differences and what they mean to you.

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How do I enable 'Javascript'?
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How do I enable Javascript?

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Overtime
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How to set leave to approve automatically
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Within the new edition of WhosOff you have control over your companies' own leave types, following these steps you can control which leave types are set to approve automatically and which leave types require your approval prior to leave being granted.

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Password Security
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As an added security feature, WhosOff does not reveal any passwords to any user of the system, irrelevant of their user level. This article explains how to request a new password in the case.

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What are departments?
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You can use departments to represent the groups your staff belong to. e.g. Marketing or Operations. In smaller organisations the use of departments would not be necessary, even if you have separate departments, but the choice is yours.

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How to enter card payment details for monthly payments.
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As WhosOff is an online service, monthly payments are taken via credit card using our preferred payment partner Pay360. We do not store any card details.

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How to add additional time to the allowed leave time allotment in lieu of additional hours worked??
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How to add additonal time to allowed leave allotment in lieu of additonal hours worked?

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How do I print staff leave records?
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How do I print staff leave records?

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What are restrictions?
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Restrictions are used to prevent one member of staff being on leave at the same time as another member of staff.

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How do I get my holiday approved, when an approver is on leave?
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If your organisation is setup to use the 'Approval system', staff may request holiday when their Approver is, in fact, on holiday. These pending requests would then not get processed.

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What personal details do I have to give WhosOff for those staff members who use the system?
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Basically, no personal details are required for a staff member to be registered on WhosOff as long as you have a process of recognising the staff members' records.

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Leave type Additional Settings
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WhosOff has given extra settings to help super users and approvers control staff leave requests via the leave types area. All the extra features are OPTIONAL and will not affect any previous settings already set in the system and can be ignored if not required.

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Why are all my staff now showing 0 Days available for next year?
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When your company year passes, for example if your year is set to January-December, from the 1st January you have entered your "New Calendar Year".

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What is a Second and Third Notifier and how do I set them up?
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When a staff member is allocated a second and/or third notifier, the WhosOff.com system will copy those notifiers on the normal email notifications

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One of my people has left/is leaving, what shall I do?
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When one of your staff members leaves the company, prior to you removing them from WhosOff you may want to run a few reports to keep a copy of their leave records.

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How do I link my WhosOff account to my Google or Yahoo account?
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You can link your WhosOff account to your Google or Yahoo account saving you time signing in. This means you do not need to remember extra passwords and usernames.

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How to add an 'Approver' / change a staff members 'User Type' to the WhosOff system?
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How to add an 'Approver' / change a staff members 'User Type' to the WhosOff system?

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How does an approver approve or decline leave?
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How does an approver approve or decline leave?

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How do I Print a Balance report for staff?
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Within WhosOff, Approvers and Super Users can quickly gain access to and print reports that show staff balances.

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There is NOT' a problem with this website's security certificate'
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There is a problem with this website's security certificate.

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How do I add a tag?
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We have introduced 'Grouping Tags' . These Tags will enable your company to group departments .

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Wasn't this service Free?
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After being a FREE service for 3 years, on the 1st December 2009 WhosOff now only operates a Premium Edition. Companies have the option to take a FREE trial for 2months to fully evaluate the system.

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One of my staff has earnt additional holiday, what do I do?
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Adjust the Holiday (days) as appropriate for the year (Current or Next). WhosOff will adjust their balance as necessary. if you wish, you could also record a comment in the notes box.

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Approver + Extra Permissions
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To give more control to Approvers of the WhosOff system

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How can I add more than one staff member at a time?
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Using an excel speadsheet you can add 1 or many staff to the system.

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Why can't I see a leave entry that I know has been entered?
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Date ranges on reports are set to show your current company year, this can be altered.

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How to add 'New Year' opening balance.
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How to add the new company years opening leave balance for staff.

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How do I switch staff to hours?
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How to convert your staff from days to hours.

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How do I set minimum department staffing levels?
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Super users may now set minimum department staffing levels for your custom leave types. Within the Manage Departments area, you can select the minimum number of staff required in a department; this in conjunction with the set leave types will help to manage minimum staffing levels. WhosOff will only restrict staff from requesting leave for your selected leave type and if the department level has been set and reached.

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Approver + (How to add / edit / cancel staff leave)
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How do I add leave as an approver.

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How do I add next years leave allowance?
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How do I add next years leave allowance?

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Staff Personal leave limits (Optional)
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Super users can now restrict the number of days allowed by leave type per staff member. A super user may set the whole company to restrict the number of days allowed per leave type via the Manage Leave Types area but also has the extra optional feature to set individual staff member(s) to a personal limit

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How do I view / print last years staff leave.
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View or print staff leave.

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Approvers with extra permissions
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If you are an approver you may have extra permissions to add or add, edit and cancel leave on behalf of your staff.

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How do we integrate with Active Directory?
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This article explains how to setup/configure your local server to integrate with WhosOff in order for your Active Directory users to access their WhosOff account without the need for separate login information.

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23% reduction in sick leave

WhosOff has to date recorded more than 23.4 million sick records, helping companies monitor their sick leave with a view to reducing unnecessary sick days.

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14.3+ million holidays

With summer getaways most popular at this time of year, WhosOff has been integral to managing staff leave requests for businesses around the globe.

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1.12 million business decisions

With the flexibility of WhosOff, companies are tracking important meetings and out-of-office times through the application.

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07.Jun.2017 June 2017 - TLS 1.0, Calendar Feeds Read more...

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