Working at WhosOff
Located in the heart of Canterbury City Centre we have recently moved into our newly built premises (November 2015). From this location we service over 100,000 users globally in industries from Television and Broadcasting, Healthcare, Retail and lots more.
As keen interests in our local area, we are corporate sponsors of the Marlowe Theatre and enjoy the benefits of this package, including priority booking. Our City Centre location also sees us enjoy high speed access to Europe and London, a vast array of shopping and great restaurants.
Our office environment is unique to us. We dress smart, but casual, have a family friendly atmosphere, have an office pool table to help us relax, but are also a hard working team.
Upon successful completion of your work place trial you will start on a new career path that will help you grow from strength to strength. If you are interested in any of our positions, please apply initially by using the online form provided with each position.
1st Line Support Advisor
£13,000 - £15,000 D.O.E
As a Support Advisor you will learn the functionality and abilities of our flagship products (WhosOff and WhosOffice), and be able to demonstrate to potential and existing clients. You will work alongside the product development team to discuss future additions to the service that will benefit our customers. You will also be required to complete testing of new features locally and feedback to the team.
The role includes communication via email, telephone and PC (online), you will need to have solid experience with clients and a good business acumen to succeed in this role.
Skills and experience
Good numeracy skills
Customer service experience
Exceptional communication skills, by phone, email and face-to-face
Comfortable with a PC environment, including Word, Excel and Outlook
A confident individual with the ability to demonstrate the product via telephone and online
Some knowledge of the web (either as a hobby or experience)
Possess the ability to work individually and as part of a team
A desire to help grow our flagship products as well as products
What you'll get
The opportunity to grow and develop in an environment that encourages learning
Free soft drinks, tea, coffee all day, every day
Smart / Casual dress code
Ideal location based in the heart of Canterbury, close to transport links
21 days annual leave (+ we don't work Bank Holidays!)
Think you fit?
If you feel you meet the above requirements, complete the form below and a member of our team will be in touch soon.
Please note: No agency applications will be accepted for this position.