Friday, 15 Jan 2016

Payment Issues with American Express (AMEX) - 15th January 2016

We have been advised through our payment provider that AMEX (American Express) are experiencing technical problems and are unable to process some transactions.


Continue reading
Payment Issues with American Express (AMEX) - 15th January 2016

We have been advised through our payment provider that AMEX (American Express) are experiencing technical problems and are unable to process some transactions.

Last updated: 15:30

We have been advised by our payment provider that this issue has now been resolved. Any American Express payments can now be registered on your Account, sorry for any inconvenience caused.


We have been advised through our payment provider that AMEX (American Express) are experiencing technical problems and are unable to process some transactions.

Because of this issue some of our customers may have received a failed payment notification this morning. As a result of any "Failed" response from our payment provider, in accordance with our security policy, WhosOff automatically removes any card reference from your WhosOff account.

Please Note: This will not affect the use of your WhosOff account, and we will keep you posted (via this post) when AMEX have resolved this issue.


Share this article
Find WhosOff on Facebook Follow WhosOff on Twitter Connect with WhosOff on LinkedIn
on

Similar articles

WhosOff December 2025 - The updates that make for a better Christmas and New Year
04.DEC.2025

It’s the season of giving, and we’ve got some gifts for you — fresh updates to WhosOff that make managing leave faster, smarter, and easier than ever.

From brand-new security options to a complete re-write of the WhosOff calendar (yes, it’s lightning fast!), these changes are designed to save you time and keep your team running smoothly.

Preparing for 2026: Calculating staff holiday allowances
02.DEC.2025

Preparing holiday allowances now sets your business up for a smoother, more productive 2026. Tools like the WhosOff Holiday Calculator make it easy to get the numbers right — and ensure your team feels valued and supported.

Christmas can come early in 2025 for businesses, with WhosOff leave management
11.NOV.2025

Thinking of your Christmas list? How about what you really need to help run your business? WhosOff will be sitting at the top of business lists for Christmas, here's why

Workforce Leave Management Blog Series: Part 3: Building a Leave Policy That Works
03.NOV.2025

It's the last part of our three-part series on workforce leave management. In this part, learn how to create a fair, efficient and compliant leave policy with help from WhosOff


Close [X]
Schedule your personalised demo

Let us show you, in 20 minutes, how WhosOff can elevate your leave management process.

Simply enter your email address in the space provided below and one of our team will reach out and setup a personalised platform demonstration.


Book your demonstration now

Manage Cookie Consent

Cookies are used to store and/or access device information. Providing consent to these technologies allows us to process data such as browsing behaviour. Not consenting or removing consent may adversely affect some features and functions.

AdvertisingEnables storage related to advertising, for example, advertising campaign.
AnalyticsEnables storage related to analytics, for example, visit duration.
TargetingSets consent for sending user data to Google for online advertising purposes.
MarketingSets consent for personalized advertising.
Cookie Policy
Manage cookies