Q. Are there any restrictions within the FREE trial?
A. Put simply, No. When you take your trial account you are able to explore the whole system without restriction. We feel this will give you the best chance of exploring all of the features of WhosOff.
Q. How long does the FREE trial last?
A. Within the sign up form we will show you when your FREE trial will expire. Your trial will always be at least one month.
Q. Are there any long term contracts?
A. There are no long term contracts with WhosOff, once you are past your FREE trial period you are on a month-by-month rolling contract.
Q. What do I need to do at the end of my trial?
A. If you have decided that WhosOff will be a benefit to your company, all we ask is that you register payment within your account. If you have decided not to continue with WhosOff, just drop us an email and let us know.
Q. Can I get an extension on my FREE trial?
A. Although we do not offer extensions on trial accounts we understand that circumstances may prevent you from making the best of your trial. In this case we would ask you to contact one of our support team who will be more than happy to help.
Q. My company already has an account, what shall I do?
A. In the first instance we would ask you to speak with your line manager to be able to access your account. If you are having any difficulties accessing your account contact our support team and they can advise who you need to speak to within your organisation.
Q. What payment methods do you offer?
A. As WhosOff is an online provided service, we can only offer payments by Credit/Debit Cards at this time. If you have more than 50 staff members, you can drop us an enquiry and we will see if there are alternative methods that can be offered.
Q. How do I cancel my subscription?
A. You can cancel your account at anytime, although our terms and conditions stipulate a period of 30 days. The best thing to do will be drop us an email and we will advise you on how this can be completed.