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If you need to Approve / Decline any leave requests that your staff members have submitted within their WhosOff account, follow these simple steps to access any Pending Leave Requests that require your attention.


  • Ensure you are logged into your account 
  • Click on the "Menu Toggle" icon 
  • From the menu, click on "Manage Pending Leave" 
  • As a Super User  you will be able to select "All Staff"  as well as your own staff, allowing you to approve anyone's time off in the system.
  •  On the resulting page click on the desired leave request
  • From here you will see any details relating to that leave request. Click on  the "Approve / Decline" section, if the request has expired, you will only be able to "Cancel" the leave request.
  • From here you can select the outcome, as well as enter your Notes (if applicable). Click Process Leave.
  • The system  will then confirm to you that your leave has been Processed.

 Visual Overview







approve, leave, request

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Different Approver Levels

This article covers the additional permissions approvers can be given, beyond simply approving and declining leave & overtime.

How to set up an approver / change a user's approver

This article covers setting a user's access level to Approver, and setting a new approver for a staff member.

Changing approvers in bulk

Super users can quickly change the approver for multiple staff, or a whole department using the bulk options.

Setting up 2nd / 3rd Notifiers

While users only have one approver, super users can choose up to 2 individuals to receive notifications about a user's leave requests.

How to Approve Leave

This article covers processing pending leave that your direct reports have requested.

How to Approve Overtime

This article covers processing pending overtime that your direct reports have requested.


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