How do I cancel my account?

Most customers of WhosOff pay on a rolling monthly basis,  if you would like to cancel your WhosOff account you can do so by following the below steps;

• After logging in, click on Administration on the Left Hand menu
• Under the Administration section, click Admin Dashboard
• Click Billing & Payment setup at the bottom right
• On the left, click the Cancel account tab
• On the right, you will see your final payable month, and when the final invoice will be collected
• Select a reason for cancellation (feel free to select Other if you have more specific feedback to give)
• Click Confirm cancellation.

We strongly advise that you use the remaining time to print out all reports / invoices for your company records.

 **You will not be able to access your data once the account is cancelled. As per our Terms and Conditions, all data is deleted 6 months after the date of cancellation (including Invoices)**

If you don't pay monthly, or if you would like to schedule your cancellation for a future date, simply get in touch with the support team and we can assist further.

We appreciate feedback, so feel free to drop us an email if there's a particular reason you're looking to cancel - or even just to say thanks for the service!