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How to cancel leave


Depending on whether your leave request has been approved, or whether the leave is in the past will affect how the system expects you to cancel your requests.

Leave can be cancelled within WhosOff, but how the leave is cancelled depends on what permissions you have. Please find below a step by step guide on how to cancel leave for all given situations. Note that staff cannot edit their own leave requests; these would have to be cancelled and re-submitted.


As a staff member you may be able to cancel your own leave if it has not yet occurred or already started, whether it has been approved or not. However, your company may have set a cancellation period, determining the amount of notice you must give in order to cancel leave. In this case, you might not be able to cancel leave, even if it is for future dates.


  • Login to your WhosOff account
  • Click on Leave on the Left Hand menu
  • Click on the My Leave option
  • Locate the leave you wish to cancel (use the Date Range filters at the top of the screen if the leave is not shown)
  • Click the Cancel option in line with the relevant request, at this time the system will prompt you for confirmation (see screenshot below). If you don't see a Cancel option, you cannot cancel the leave and must contact your line manager or account super user for further assistance.
  • Once you have confirmed that you would like to cancel the leave, the system will inform you and your approver by email notification. If any allowance was deducted from your yearly allowance then it will be automatically credited back to you.


Any leave that has passed or already started within WhosOff is required to be removed by a super user, if you are a super user you can follow the steps below to cancel another user's leave, otherwise you will need to request the leave be cancelled by a super user within your company.


As a super user you are able to manage the leave for other staff members within the company, this allows you to cancel leave at any time whether past, present or future. To cancel leave for a staff member you can follow these steps:

  • Login to your WhosOff account.
  • Click Administration on the Left Hand menu
  • Then click on Manage Staff
  • Find the desired staff member and click on
  • Then click on Manage Staff
  • Find the desired staff member and either click on the Leave option in line with their name (you may want to use the filters at the top to find them more easily)
  • The resulting screen loads the staff member's leave (you can use the Date range filter at the top to see other leave entries)
  • Locate the leave entry you would like to remove and click on the Cancel button next to the record, at this time the system will prompt you for confirmation
  • If the leave has deducted any allowance, this will automatically be given back to the staff member and email notifications will be sent to the staff member and their approver.

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